30-Day Return Policy
We want you to be completely satisfied with your purchase. If you are not, we accept returns within 30 days of the delivery date.
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Eligibility for Returns:
Items must be returned in their original condition and packaging.
Proof of purchase (receipt or order confirmation) is required.
Custom or personalized items are not eligible for return unless they arrive damaged or defective.
How to Initiate a Return:
Contact us at mariabarlettaart@gmail.com within 30 days of receiving your item.
You will be responsible for your own return shipping label.
Once we receive and inspect the returned item, we will notify you whether your refund has been approved or rejected.
Refunds:
Approved refunds will be processed to your original payment method within 5–10 business days.
Shipping costs are non-refundable, unless the return is due to our error (e.g., wrong or damaged item).
Exchanges:
If you'd like to exchange an item, please follow the return process and place a new order for the item you want.